FAQ

Belly Up Aspen

Belly Up Aspen was opened by owner Michael Goldberg in January of 2005, two years after his brother Steve acquired the original Belly Up in Solana Beach, CA. Belly Up Aspen has over 300 live concerts a year and features musical talents such as: Widespread Panic, John Prine, The Flaming Lips, Jane’s Addiction, Thievery Corporation, The Raconteurs, Ben Harper, B.B. King, Edward Sharpe and The Magnetic Zeros, Pitbull, SEAL, ZZ Top, Chris Isaak, Gomez, G Love, Bassnectar, John Legend, Damian Marley and Nas, Stephen Marley, Lucinda Williams, Snoop Dogg, Tiësto, Lynyrd Skynyrd, Joe Cocker, Wyclef Jean, Ice Cube, Umphrey's McGee and many, many more.

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When are you open?

The Belly Up Aspen box office is open 7 days a week from noon to end of show. If there is not a show, the box office typically closes at 6 PM. Feel free to call (970) 544-9800 or check out our calendar, to confirm hours for that day. The club is open 7 days a week unless otherwise noted.

**OFF-SEASON HOURS are 2pm-End of Show Monday-Saturday, 6pm- End of Show Sundays. (effective April 21-June)

How can I contact the Belly Up, Aspen?

You can reach the Box Office for general information at (970) 544-9800 or by emailing boxofficemanager@bellyupaspen.com.

Do you sell gift certificates?

Yes! Gift Certificates are available at the box office!

What is your age policy?

Belly Up Aspen is an All Ages venue with certain exceptions for age restricted shows, usually 18+ or 21+. Please check our website for each show to make sure that you understand our age policy. Exceptions to these policies will not be made. A valid government issued photo ID is required for entry. For ALL AGES shows those under 18 must be with a parent or guardian who must remain on premise throughout the show. It is the responsibility of the parent or guardian to monitor and control the minors they accompany. We have a zero tolerance policy for underage drinking and illegal substances. If you are underage and caught drinking or using illegal substances, you will not be allowed to remain in the club and you will not be allowed back until you are 21. If you provide alcohol or illegal substances to a minor, you will not be allowed back in the club, period. Tickets will not be refunded for any violation of these policies including the use of fake IDs, or the use of IDs that do not belong to you. Such IDs will be confiscated and will be turned over to the police.

What Constitutes a "Valid Photo ID?"

- United States Driver’s License

- United States Government ID

- United States Military ID

- Passport

I’m not from the United States… What if I don’t have a US Government Issued ID?

The surest way to prove you are of legal drinking age/meet specific age restrictions is to bring your passport.

How can I get tickets to Belly Up Aspen shows?

Tickets are available at the main box office and by phone seven days a week from noon-close. Tickets can also be purchased online at www.bellyupaspen.com. There is a small convenience fee associated with phone orders and online tickets, however there are no fees if purchased at the box office.

Be wary of buying tickets from any third party website. Belly Up Aspen can only guarantee tickets purchased through Belly Up Aspen’s Box Office and through bellyupaspen.com. Patrons purchasing tickets through third-party ticket brokers, such as StubHub or individuals reselling their tickets, assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. Belly Up Aspen has no way of validating or replacing tickets that were not purchased through us directly. We cannot reprint or refund you for an invalid ticket.

Lost, torn, tampered or altered wristbands will not be honored.

What is seating like at the Belly Up Aspen?

Belly Up Aspen is a general admission venue with limited fixed seating. Seating is available on a “first-come, first-served” basis, unless you reserve a table by calling or stopping by the box office. There are shows that may have 2 price levels including reserved seating and general admission. The reserved section consists of 11 tables seating a maximum of six people at each table in the second tier area above the dance floor, as well as the rail seats located along the railing in front of the tables. Access to the reserved section is limited to those who purchased reserved seat tickets – everyone who purchases a reserved ticket will be guaranteed a seat in our reserved section.

You may not save seats in our General Admission section – they are first come, first serve. So, please make sure your entire party is present before finding a place to sit in GA.

How do I reserve a table during a general admission show?

You can reserve a table by contacting our box office at 970-544-9800. There are a very limited amount of tables available and reservations start at $250 food/beverage minimum during a GA show. Pricing may vary based upon the show. Tables are for sale for general admission shows only. We do offer bottle service at these tables. Gratuity is not included in the table minimum. If you are unable to attend or want to cancel, we do require 24 hours notice. If you “no-show” we will charge the set minimum.

What time do doors open for a show?

We usually open doors 1 hour before the start of a show. Remember that’s a “usually,” not an “always.” Always check your ticket, our website, or call box office to confirm doors.

When do shows start?

Door and show times vary depending on the night’s line-up (how many opening acts there are, what day of the week it is, etc.). Check our website calendar or your ticket face to find the time for a particular show.

How many people can the Belly Up Aspen hold?

The Belly Up, Aspen’s capacity is 450 for all shows unless it’s a seated show (325 capacity). GA shows have limited fixed seating available on a “first-come, first-served” basis.

Is the Belly Up Aspen handicapped accessible?

Yes, the Belly Up Aspen is a handicapped accessible facility. If you need special assistance please contact box office in advance or contact David at 970-544-9800 x121 or boxofficemanager@bellyupaspen.com. Please be aware that there are a limited number of accessible seats at the Belly Up. If you need special accommodations, the best practice is to contact the box office, purchase your tickets and submit your ADA request.

Can people smoke cigarettes in the Belly Up Aspen?

The Belly Up Aspen is a smoke-free environment. We do allow those 21 and over to leave and re-enter the building to smoke. Please see our security for a stamp before exiting the venue to prevent any issues on re-entering. For those under 21, we are sorry, but for security reasons, we do not allow IN & OUT privileges.

Are food and beverages available at the Belly Up Aspen?

Yes. Our kitchen offers handmade brick-oven pizzas, burgers, sliders and a variety of other bar food with vegetarian options available. The Belly Up also has two full bars for your enjoyment.

*We have a zero tolerance policy for underage drinking and illegal substances and we will prosecute violators to the full extent of the law. So if you are underage, enjoy your youth, the music and any number of non-alcoholic beverages.
*

If you, or someone in your party finds themselves slightly impaired due to the consumption of alcohol, the Belly Up participates in a free cab service called Tipsy Taxi. Just let a member of our staff know that you would like our assistance.

Is there an ATM located inside of the Belly Up Aspen?

Yes, there is an ATM. It is across from the main bar. When you enter the front doors, the ATM is located left along the wall, just after the coat check room.

Do you have a coat check?

Coat Check is located by the main box office and entrance. Coat check is seasonal and only used during the winter months and during inclement weather for all other seasons.

Does the Belly Up Aspen allow audio and video taping? What about cameras?

We do not allow video cameras. We do not allow audio taping unless the artist approves. We do not allow still cameras unless the artist approves, and when approved, flashes are not allowed as they distract the artists and disrupt other patrons’ experience.

What can’t you bring into the Belly Up Aspen?

We do not allow backpacks or other large bags. We do not allow: weapons, illegal substances, mace, food and alcohol. We want you to have an enjoyable evening. We take security very seriously. If you have any problems, please contact a member of our staff for assistance.

What is your cancellation policy?

Belly Up Aspen, per the terms and conditions of purchase, does not offer refunds or exchanges. All sales are final. Belly Up Aspen is entitled to retain all fees collected for services that it performs in taking orders and delivering tickets, including shipping, handling and service charges. Please treat your tickets like cash. Any lost or stolen tickets will not be replaced.

All dates, times, locations and artists are subject to change. The venue and/or promoter may cancel an event or change the date at any time. A change in scheduled performers, date, time or location will not be considered a cancellation of the performance. If an event is cancelled or postponed, please contact the box office at 970-544-9800 or info@bellyupaspen.com

  • 450 S Galena Street
  • Aspen, CO 81611
  • (970) 544-9800
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